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Terms of Use

Last Updated: 19 August 2012

1. Introduction and the facilities, services, information and materials available thereon (the "Website") is owned and operated by Travertures Company Limited, trading as (""). This Website is provided solely to assist user of the Website in finding information regarding medical and healthcare treatments abroad, search for, find and contact medical services provided by healthcare providers across the globe, and for no other purposes. For the purpose of these terms and conditions, unless otherwise defined in this Website, the term "we", "our" and "us" refer to

The services that provides to User is subject to the following terms of use (“Terms of Use”). reserves the right to update the Terms of Use at any time without notice to User. The most current version of the Terms of Use together with the latest update date can be reviewed by clicking on the "Terms of Use" hypertext link located at the bottom of our web pages. 

By browsing and using (other than to read this Terms of Use for the first time), User agrees to comply with all of the terms and conditions hereof.

2. Important Notice is not a medical provider nor a medical tourism agency, and is not involved in the provision of any healthcare or medical advice or diagnosis. All information provided on the Website (and any other websites of ours) is intended as a guide only and in no way substitutes or should not be construed as a substitute for professional medical treatment advice from a fully-qualified medical provider, doctor or physician. The Website is an information service that displays information on healthcare and medical service providers that has been gathered from the healthcare and medical service providers (each a “Healthcare Provider”, and altogether the "Healthcare Providers") ) or the internet. We do not screen or validate any content posted by healthcare providers, nor do we endorse any particular Healthcare Provider. If you decide to engage a Healthcare Provider listed on this Website to provide healthcare and medical services to you, you do so entirely at your own risk. 

You should be aware that the results of any search you perform on the Website for Healthcare Providers and other information, including but not limited to, medical offers and packages, physicians and testimonials, shall not be construed as endorsement by of any particular Healthcare Provider or products / services or constituting any comparative ranking of Healthcare Providers or their products, services and physicians.

3. Our Services

3.1. Services We Do Provide
       • is a Website for individuals seeking to access healthcare and medical services (“User”, "Users," "You" or "Your") and Healthcare Providers located around the world, be they hospitals, clinics, health resorts, holistic and medical spas, wellness spas and massage, individual medical practitioners, health and medical related service facilities and medical tourism agencies (each a “Healthcare Provider”, and altogether the "Healthcare Providers") who want to provide healthcare and medical services. facilitates introductions between Users and Healthcare Providers through the Website. For the purpose of these Terms of Use, "Medical Services" means the medical service or services that the Healthcare Provider is legally permitted to provide to a User.

       • gathers information from various worldwide Healthcare Providers about their facilities and services as well as from a large number of publicly available websites. You can access this information via our Website. This information should assist you in making a decision on choosing your preferred Healthcare Provider by conducting your own research into such Healthcare Providers. If you choose a Healthcare Provider to provide medical services, then we will facilitate contact between you and the Healthcare Provider, by providing your information to the Healthcare Provider (the "Website Services") or providing you with the contact information of the Healthcare Provider or facilitating your inquiry submission to the Healthcare Providers.

       •     You may simply want to browse through the Website to see what has to offer. If this is the case, then only some of the provisions of these Terms of Use will be applicable to your use of the Website and other provisions will not be relevant.

3.2. Services We Do Not Provide
       • is not a medical referral service nor a medical tourism agency and does not endorse, recommend, or approve any Healthcare Provider listed in the Website. We are not medical professionals nor do we hold ourselves out to be medical professionals and will not discuss or advise on any issues relating to medical treatment with Users or Healthcare Providers.

       • is not involved in any transaction between you and Healthcare Providers who are listed on this Website. We cannot assure that all transactions will be completed nor do we guarantee the ability or intent of Healthcare Providers to fulfill their obligations in any transactions.

       • cannot control the correspondences between you and Healthcare Providers who are listed on this Website. Although we provide Users the ability to send an inquiry or request for quotation from the Healthcare Providers through our website, we do not and cannot guarantee that the Healthcare Providers will respond to your inquiry or the duration of time and accuracy of information they will respond. You, hereby, acknowledge that we provide “send an inquiry” and “request for quotation” services as a tools to facilitate Users and Healthcare Providers only and takes no responsibility, whatsoever, for your use of this service. 

       •     As we cannot control the information provided by Healthcare Providers or information sourced by from the Internet that is made available through this Website, does not guarantee or endorse the authenticity, quality, safety or legality of any Healthcare Provider or the services provided or purported to be provided by the Healthcare Providers, the accuracy of any information, listings or Healthcare Provider data we may provide to you, or the ability of Healthcare Providers to offer the Medical Services or complete a transaction.

4. User of Services
The Services may contain email services, inquiry forwarding services, request for quotation services, rating/review services, blog commenting services, bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, photo albums, file cabinets and/or other message or communication facilities designed to enable Users to communicate with others and/or Healthcare Providers (each a "Communication Service" and altogether the "Communication Services"). User agrees to use the Communication Services only to post, send and receive messages and material that are proper and, when applicable, related to the particular Communication Service. By way of example, and not as a limitation, User agrees that when using the Communication Services, User will not:

       •     Use the Communication Services in connection with surveys, contests, pyramid schemes, chain letters, junk email, spamming or any duplicative or unsolicited messages (commercial or otherwise). 
       •     Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others. 
       •     Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, obscene, indecent or unlawful topic, name, material or information. 
       •     Upload, or otherwise make available, files that contain images, photographs, software or other material protected by intellectual property laws, including, by way of example, and not as limitation, copyright or trademark laws (or by rights of privacy or publicity) unless User own or control the rights thereto or have received all necessary consent to do the same. 
       •     Use any material or information, including images or photographs, which are made available through the Services in any manner that infringes any copyright, trademark, patent, trade secret, or other proprietary right of any party. 
       •     Upload files that contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or any other similar software or programs that may damage the operation of another's computer or property of another. 
       •     Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Services specifically allows such messages. 
       •     Download any file posted by another user of a Communication Service that User know, or reasonably should know, cannot be legally reproduced, displayed, performed, and/or distributed in such manner. 
       •     Falsify or delete any copyright management information, such as author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded. 
       •     Restrict or inhibit any other user from using and enjoying the Communication Services. 
       •     Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service. 
       •     Harvest or otherwise collect information about others, including email addresses. 
       •     Violate any applicable laws or regulations. 
       •     Create a false identity for the purpose of misleading others. 
       •     Use, download or otherwise copy, or provide (whether or not for a fee) to a person or entity any directory of users of the Services or other user or usage information or any portion thereof. has no obligation to monitor the Communication Services. However, reserves the right to (and User grants the permission for to) review materials posted to the Communication Services and to remove any materials in its sole discretion. reserves the right to terminate User’s access to any or all of the Communication Services at any time, without notice, for any reason whatsoever. reserves the right at all times to disclose any information as it deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in's sole discretion. 

Materials uploaded to the Communication Services may be subject to posted limitations on usage, reproduction and/or dissemination; User is responsible for adhering to such limitations if User downloads the materials. 

Always use caution when giving out any personally identifiable information in any Communication Services. does not control or endorse the content, messages or information found in any Communication Services and, therefore, specifically disclaims any liability with regard to the Communication Services and any actions resulting from User’s participation in any Communication Services. Managers and hosts are not authorized spokespersons, and their views do not necessarily reflect those of

5. User Conduct
    •     User shall use for lawful purposes only. User shall not post or transmit through any material which violates or infringes in any way upon the rights of others, which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law, or which, without 's express prior approval, contains advertising or any solicitation with respect to products or services. Any conduct by a User that in 's discretion restricts or inhibits any other User from using or enjoying will not be permitted. User shall not use to advertise or perform any commercial solicitation, including, but not limited to, the solicitation of users to become subscribers of other on-line information services competitive with 

    • contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music and sound, and the entire contents of are copyrighted as a collective work under the Thailand copyright laws. owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. User may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. User may download copyrighted material for User's personal use only, provided that such download and personal use are not restricted by intellectual property law and any other laws related thereto Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted without the express permission of and the copyright owner. In the event of any permitted copying, redistribution or publication of copyrighted material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. User acknowledges that it does not acquire any ownership rights by downloading copyrighted material. 

    •     User shall not upload, post or otherwise make available on any material protected by copyright, trademark or other proprietary right without the express permission of the owner of the copyright, trademark or other proprietary right and the burden of determining that any material is not protected by copyright rests with User. User shall be solely liable for any damage resulting from any infringement of copyrights, proprietary rights, or any other harm resulting from such a submission. 

    •     The foregoing provisions of Section 5 are for the benefit of, its subsidiaries, affiliates and its third party content providers and licensors and each shall have the right to assert and enforce such provisions directly or on its own behalf.

6. Responsibility for Content 
The content in are supplied by Healthcare Providers, Users and third parties. Accordingly, has no more editorial control over such content than does a public library, bookstore, or newsstand. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, Healthcare Providers, Users or any other user of, are those of the respective author(s) or distributor(s) and not of Neither nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content, nor its merchantability or fitness for any particular purpose. has no obligation to screen content or information in advance and is not responsible for screening or monitoring material posted by Healthcare Providers, Users and third parties.

In many instances, the content available through represents the opinions and judgments of the respective information provider, Healthcare Provider, User, or other user not under contract with neither endorses nor is responsible for the accuracy or reliability of any opinion, advice or statement made on Under no circumstances will be liable for any loss or damage caused by a User's reliance on information obtained through It is the responsibility of User to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content available through Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice or other content.

7. Materials Provided to Or Posted at Any of Its Websites does not claim ownership of the materials User and Healthcare Providers provide to (including ratings, reviews, feedback and suggestions) or post, upload, input or submit to any Services or its associated services for review by the general public, or by the members of any public or private community, (each a "Submission" and collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting ("Posting") User’s Submission, User is granting, its affiliated companies and necessary sub licensees permission to use User’s Submission in connection with the operation of their Internet businesses (including, without limitation, all the Website Services), including, without limitation, the license rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat User’s Submission; to publish User’s name in connection with User’s Submission; and the right to sublicense such rights to any supplier of the Services. 

No compensation will be paid with respect to the use of User’s Submission, as provided herein. is under no obligation to post or use any Submission User may provide and may remove any Submission at any time in its sole discretion. By Posting a Submission, User warrants and represents to own or otherwise control all of the rights to User’s Submission as described in these Terms of Use including, without limitation, all the rights necessary for User to provide, post, upload, input or submit the Submissions. 

In addition to the warranty and representation set forth above, by Posting a Submission that contain images, photographs, pictures or that are otherwise graphical in whole or in part ("Images"), User warrants and represents that (a) User is the copyright owner of such Images, or that the copyright owner of such Images has granted User permission to use such Images or any content and/or images contained in such Images consistent with the manner and purpose of User’s use and as otherwise permitted by these Terms of Use and the Services, (b) User have the rights necessary to grant the licenses and sublicenses described in these Terms of Use, and (c) that each person depicted in such Images, if any, has provided consent to the use of the Images as set forth in these Terms of Use, including, by way of example, and not as a limitation, the distribution, public display and reproduction of such Images. By Posting Images, User is granting (a) to all members of User’s private community (for each such Images available to members of such private community), and/or (b) to the general public (for each such Images available anywhere on the Services, other than a private community), permission to use User’s Images in connection with the use, as permitted by these Terms of Use, of any of the Services, (including, by way of example, and not as a limitation, making prints and gift items which include such Images), and including, without limitation, a non-exclusive, world-wide, royalty-free license to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat User’s Images without having User’s name attached to such Images, and the right to sublicense such rights to any supplier of the Services. The licenses granted in the preceding sentences for a Images will terminate at the time User completely remove such Images from the Services, provided that, such termination shall not affect any licenses granted in connection with such Images prior to the time User completely remove such Images. No compensation will be paid with respect to the use of User’s Images. 

By submitting, posting or uploading any material and other information to either to personally or to public area of, User automatically grants, or warrants that User and/or the owner of such material has expressly granted the royalty-free, transferable perpetual, irrevocable, sub-licensable, non-exclusive right and world-wide license to use, reproduce, transmit, modify, adapt, publish, translate, distribute, create derivative works of such material (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such material. User also permits any other User to access, view, store or reproduce the material for that User's personal use. User hereby grants the right to edit, copy, publish and distribute any material made available on by User. 

8. Age and Responsibility
You should note that the Website Services is only available to, and may only be used by individuals who are legally entitled to form such contracts under law in the jurisdiction in which they reside (which typically is 20 under Thai law, but may be different in your jurisdiction). If you are under the age of majority in your jurisdiction, you should not access and/or use this Website or the Website Services. By accessing and using this Website, you warrant that you are over the age of majority in your jurisdiction.

9. Privacy Policy
    •     For the purpose of these Terms of Use, "Data" means all electronic data or information, including personal data submitted by you onto the Website and transferred by to the Healthcare Provider, the processing of which is necessary to conclude the contract between you and the Healthcare Provider. You recognise and acknowledge that in order to facilitate the provision of Medical Services to you, we will need to provide certain details of your personal information, including any medical information you provide us with, to Healthcare Providers whom you wish to contact or arrange a consultation with. You explicitly consent to the transfer and disclosure of your personal and non-personal information to these Healthcare Providers. We may also use your contact details, including your phone number and email address, to contact you from time to time to update you as to progress in relation to your consultation with a Healthcare Provider and other matters concerning the Website Services. You consent to us contacting you in this regard.

    • endeavours to protect your privacy and the privacy of others who access the Website and use its service and facilities. For full details of the policy in which uses cookies, the type of information we collect, how we use it and further details concerning the circumstances upon which we disclose your information, please read the Privacy Policy. 

    •     Communication between you and a Healthcare provider via email may be sent through The content of these emails may be retained by in order to assist User and Healthcare provider in tracking their communication and analyzing website and/or service usage, User behaviors and treatment and/or Healthcare Providers’ popularity.

10. Provision of Information
      •     If you wish to arrange a consultation with a Healthcare Provider, then you will be asked to provide certain information including details such as your contact details (e.g. name, phone number and email address), age, country, and gender and some medical information to allow us to present your data to Healthcare Providers who may be interested in providing Medical Services to you. You warrant and undertake that the information provided by you is up-to-date, accurate in all material respects, not the confidential property of others or in violation of any third party's rights, and is sufficient for us to facilitate the Website Services. Although endeavours at all times to respect your privacy, you should not provide any information that may cause you personal damage if made public.

     •     Information sent over the Internet cannot be guaranteed to be completely secure as it is subject to possible interception, loss or alteration. You understand and agree to assume the security risk for any information you provide using the Website. We are not responsible for any information sent over the Internet and will not be liable to you or anyone else for any damages or other loss incurred in connection with any information sent by you to us or to a Healthcare Provider, or any information sent by us, a Healthcare Provider or any third party to you over the internet.

11. Termination / Content Removal may at any time, without notice to you, remove your postings and/or content from this Website, suspend or terminate your access to this Website, or any service forming part of this Website, wholly or partially, for any reason including, but not limited to, where you have provided false or misleading information, or you are in breach of these Terms of Use, or if cannot verify or authenticate any information submitted to the Website, or in case of Force Majeure (as defined below in 14). is not liable to you or any third party for any suspension or termination of access to this Website.

12. Copyright Notice 
      •     The information, content, graphics, text, software, scripts, code, sounds, images, buttons, trademarks, service marks,, business names, domain names, rights in good will, know-how, designs and rights in designs, trade names and logos (whether registered or unregistered) (the "Materials") contained in this Website are owned by or licensed to Travertures Co., Ltd., subject to copyright, trade mark and other intellectual property rights under the law. retain all right, title, interest in and intellectual property rights to the Materials.

     •      Any other use of the Materials on this Website, including any form of copying or reproduction, modification, distribution, uploading, re-publication, extraction, re-utilisation, incorporation or integration with other Materials or works or re-delivery using framing technology, without the prior written permission of is strictly prohibited and is a violation of the proprietary rights of Other than as expressly provided herein, nothing in these Terms of Use should be construed as conferring, by implication or otherwise, any license or right under any copyright, patent, trade mark or other intellectual property or proprietary interest of, its licensors or any third party.

13. Disclaimers

     •     The Website is available to all users "as is" and, to the greatest extent permitted by applicable law, the Website is made available without any representations or warranties of any kind, either express or implied. makes no representations, warranties or undertakings about the services or materials available on the Website, including without limitation, their merchantability, quality or fitness for a particular purpose. 

     •     All information provided on the Website is intended as a guide only and shall not be construed as a substitute for professional medical advice and makes no representations, warranties or undertakings as to the accuracy of any information provided on this Website. makes no representations, warranties or undertakings that the website, or the server that makes it available, will be free from defects, including, but not limited to viruses or other harmful elements. 
To the maximum extent permitted by applicable law, accepts no liability for any infection by computer virus, bug, tampering, unauthorised access, intervention, alteration or use, fraud, theft, technical failure, error, omission, interruption, deletion, defect, delay, or any event or occurrence beyond the control of, which corrupts or affects the administration, security, fairness and the integrity or proper conduct of any aspect of the Website. All use of the Website by you is at your own risk. You assume complete responsibility for, and all risk of loss resulting from, your downloading or using of, or referring to or relying on the facilities, services, materials or products provided on the Website, or any other information obtained from your use of the Website. 

You agree that, to the maximum extent permitted by applicable law, and providers of telecommunications and network services to will not be liable for damages arising out of your use or your inability to use the Website, and you hereby waive any and all claims with respect thereto, whether based on contract, tort or other grounds. No advice or information, whether oral or written, obtained by you from shall be deemed to alter this disclaimer of warranty, or to create any warranty.

     •     To the fullest extent permitted by applicable law, assumes no responsibility nor do we grant any warranties, express or implied relating to the operation, safety, condition or service of the Healthcare Professional or any doctor or any other person associated with the Healthcare Provider that is used by, for or on behalf of, you. is not liable for the acts, errors, omissions, representations, warranties, breaches or negligences of any Healthcare Provider or any doctor or any other persons associated with the Healthcare Provider or for losses, damages or expenses resulting therefrom.

14. Limitation of Liability
      •     To the fullest extent permitted by applicable law, neither nor any of its officers, directors, shareholders, employees, affiliates, information providers, content partners or other representatives will be liable for loss or damages arising out of or in connection with your use of any facilities, services and the Website Services offered or transactions entered into through or from this Website, including, for the avoidance of doubt, your transactions with healthcare providers or medical services facilitated through this website, including, but not limited to, direct, indirect or consequential losses or damages, loss of data, loss of income, profit or opportunity, loss of, or damage to, property and claims of third parties, even if has been advised of the possibility of such loss or damages, or such loss or damages were reasonably foreseeable.

     •     In no event shall nor any of its officers, directors, shareholders, employees, affiliates, information providers, content partners or other representatives be liable for any damages whatsoever resulting from the statements or conduct of any Healthcare Provider or third party or the interruption, suspension or termination of the Website Services, whether such interruption, suspension or termination was justified or not, negligent or intentional, inadvertent or advertent.

     •     Without limiting the foregoing, under no circumstances shall nor any of its officers, directors, employees, affiliates, information providers, content partners, third party service providers (including providers of Internet services and telecommunications) or other representatives be held liable for any delay or failure in performance of the website or the Website Services resulting directly or indirectly from acts of nature, forces or causes beyond its reasonable control, including, without limitation, internet failure, computer equipment failures, telecommunication failures, other equipment failures, electrical power failures, strikes, lay-way disputes, riots, interactions, civil disturbances, shortages of labour or materials, fires, floods, storms, explosions, acts of god, war, governmental actions, orders of domestic or foreign courts or tribunals or non-performance of third parties (collectively “Force Majeure”). In any of such cases, reserves the right to, without prior notice to User, temporarily suspend the Website Services for as long as any such event shall prevent from providing the Website Services under the Terms of Use or to cancel or terminate the Website Services at any time as deems appropriate.

15. Indemnification
You agree to defend, indemnify and keep indemnified and hold harmless and, as applicable, its officers, directors, employees, affiliates or other representatives, from and against any and all claims, proceedings, actions, costs, including legal costs, charges, expenses, damages, liabilities, losses and demands made by, or liabilities to, any third party resulting from any activities conducted under your account, your use or misuse of this Website, including but not limited to posting content on this Website, entering into transactions with Healthcare Providers, receiving Medical Services from Healthcare Providers, contacting others as a result of their postings or information on this Website, infringing any third party's intellectual property or other rights, or otherwise arising out of your breach or any breach of this Terms of Use.

16. Links to Third Party Websites
This Website contains links to third party websites. Your use of third party websites is subject to the terms and conditions of use contained within each of those websites. Access to any other website through this Website is at your own risk. The linked sites are not under the control of and is not responsible for, nor liable for, the accuracy of any information, data, opinions, statements made on third party websites or the security of any link or communication with those websites. reserves the right to terminate a link to a third party website at any time. The fact that provides a link to a third party website does not mean that endorses, authorises or sponsors that website, nor does it mean that is affiliated with the third party websites, owners or sponsors. provides these links to you only as a convenience.

17. Changes in These Terms of Use may modify or terminate any services offered through this Website from time to time, for any reason and without notice, and without liability to Users, Healthcare Providers, any other client or any third party. reserves the right to change the content, presentation, performance, user facilities and/or availability of any part of this Website, including this Terms of Use at its sole discretion. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to, posting on, by electronic mail, or by any other means by which User obtains notice thereof. Any use of by User after such notice shall be deemed to constitute acceptance by User of such changes, modifications or additions.

18. Jurisdiction and Governing Law
This Terms of Use and any operating rules for established by Travertures Co., Ltd. constitute the entire agreement between and User with respect to the subject matter hereof, and supersede all previous written or oral agreements (if any) between and User with respect to such subject matter. This Terms of Use shall be construed in accordance with the Laws of Thailand, without regard to its conflict of laws rules. No waiver by of any breach or default hereunder by User shall be deemed to be a waiver of any preceding or subsequent breach or default. The section headings used herein are for convenience only and shall not be given any legal import.

19.  Miscellaneous
Any waiver of any provision of these Terms of Use must be in writing and signed by to be valid. Any waiver of any provision hereunder shall not operate as a waiver of any other provision, or a continuing waiver of any provision in the future. Each of the provisions of this Terms of Use is separate and severable and enforceable accordingly. If, at any time, any provision is judged by any court of competent jurisdiction to be void or unenforceable, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired. Nothing in this Terms of Use shall constitute, or be deemed to constitute, a partnership between you and, nor shall either party be deemed to be the agent of the other party. This Terms of Use represent the entire understanding and agreement between you and relating to use of this Website, its facilities and/or services, including the Website Services, and supersede any and all prior statements, understandings and agreements.